Domestic Assistant

Domestic Assistant Langlands Hospital, Glasgow, G51 4TF Casual hours Monday – Sunday with possibly long shifts Salary £14.22 per hour plus Serco benefits. Agenda for change. Main Purpose: The post holder will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are always met. Main Accountabilities: Present a domestic cleaning service to patients and staff within the Board as defined in Service Level Specifications and Standard Operating Procedures. Clean to a hygienic standard following work procedures that incorporate all quality standards laid down by the client or Serco and Environment Audits. Clean floors, work surfaces, furnishings, and related equipment manually and by use of machines, understanding, and adhering to work schedules and Standard Operating Procedures. Empty, dispose and replace clinical and domestic waste as directed and ensure that waste is disposed of correctly. Ensure that all equipment and materials required to perform all cleaning tasks are maintained in a hygienic and safe condition and any deviation in store levels or suitability of equipment is reported to the Domestic Supervisor for action. Ensure that high personal hygiene and infection control standards are maintained in relation to personal tasks. Ensure that all work is carried out in line with Health and Safety, Quality and Serco and Trust policies and procedures. Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability. What you will need for the role: General cleaning, operating machinery, lifting water filled buckets. Basic skills training, including accreditation by British Institute of Cleaning Science. Full knowledge of Serco and Board working practices and procedures and Health and Safety requirements. Good communication skills, e.g. communicating with colleagues and supervisors, Board staff and patients where necessary. Good customer care skills, e.g. for communicating with Board staff and patients. Completing of mandatory training, e.g. manual handling/risk assessment/fire safety training - Must be flexible and adaptable. Being able to balance conflicting priorities within the given time. Maintain level of general awareness during working day. What we offer Up to 6% contributory pension scheme. 25 days annual leave plus bank holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. Interesting and enjoyable work. Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form. Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). For support with your application, please contact recruitmentuk@serco.com. Let’s impact a better future, together. Apply today.