Terms of Service

Last updated: 7 October 2026

These are the terms for using Gradovio (gradovio.com). By creating an account or using the site, you're agreeing to them. We've tried to keep them in plain English.

What Gradovio is

Gradovio is a job search tool for UK graduates. It aggregates job listings from Adzuna and Reed, and uses AI (via Anthropic's Claude models) to score how well you match a role and to generate cover letters, application game plans, and interview prep based on your CV.

Paid plans and billing

Gradovio has a free tier and a paid Premium tier. Premium is available as a recurring weekly subscription, a recurring monthly subscription, or a one-off "Season Pass" giving 3 months of access. Prices are shown in GBP on our pricing page and are inclusive of any applicable tax.

Weekly subscription renews automatically every 7 days until you cancel. You can cancel any time from your Profile page (via the "Manage billing" link) - your Premium access continues until the end of the week you've already paid for, and you won't be charged again after that. The Interview Guarantee below does not apply to the weekly subscription.
Monthly subscription renews automatically each month until you cancel. You can cancel any time from your Profile page (via the "Manage billing" link) - your Premium access continues until the end of the period you've already paid for, and you won't be charged again after that.
Season Pass is a single one-off payment for 3 months of access. It does not auto-renew - access simply ends after 3 months unless you separately choose to buy again or subscribe.
Refunds: apart from the Interview Guarantee below, we don't offer refunds for partial subscription periods or for an already-purchased Season Pass, since you can cancel a subscription at any time to stop future charges. If you believe you were charged in error, contact us at support@gradovio.com and we'll take a look.
Payments are processed by Stripe; we don't store your card details ourselves. Deleting your Gradovio account also cancels any active subscription.
14-day cancellation (cooling-off) right: under UK consumer regulations, you normally have 14 days after buying a digital service to cancel for a full refund. Because Premium gives you instant access to paid features (unlimited AI generations, match scores, and paste-any-job) as soon as you pay, we ask you to expressly confirm at checkout that you want access to start immediately and that you understand this waives your 14-day cancellation right for that purchase, in line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This doesn't affect your right to cancel a weekly or monthly subscription going forward to stop future charges (see above) - it only means the specific payment you've just made isn't refundable once you've confirmed immediate access.

Interview Guarantee

If you apply to 180 jobs within 30 consecutive days while on the monthly Premium subscription and don't receive a single interview invitation, we'll refund one month's Premium payment. We offer it as an incentive to keep applying: a job search rewards people who keep going, and this is our way of backing you while you do.

To qualify, all of these must be true:

You had an active monthly Premium subscription throughout those 30 days.
You submitted at least 180 job applications within those 30 days. The 30 days start on the date of your first application and end 29 days later.
Each application was for a job listed on, or saved in, Gradovio.
Each application was for a role whose stated requirements you met, including any requirement about the right to work in the UK.
You received no interview invitation from any of those applications in the 30 days after the date of your 180th application.

What counts as an interview: any invitation to interview, in any format - a recorded video interview such as HireVue, a live video or phone interview, or an in-person interview or assessment centre. An invitation counts whether or not you attend.
When you can claim: once 30 days have passed since the date of your 180th application, and no later than 60 days after it.
Evidence: for each of the 180 applications, proof that it was submitted - the employer's confirmation email or a screenshot of the confirmation page, showing the employer, the role and the date.
How to claim: email support@gradovio.com with your evidence and a statement confirming you received no interview invitation. We'll reply within 14 days, and refunds go to your original payment method.
Limits: one claim per person, and the refund is one monthly payment. A claim based on false information will be refused. The guarantee doesn't apply to the Season Pass. None of this affects your legal rights.

Job listings aren't ours

Job listings come from third-party providers (Adzuna and Reed). We don't control their accuracy, availability, or whether a role is still open - always check the original posting before applying. Gradovio isn't responsible for the content of external job listings or the hiring decisions of employers.

AI-generated content can be wrong

Match scores, cover letters, game plans, and interview prep are generated by AI based on your CV and the job description. AI can make mistakes, miss context, or generate content that doesn't fully reflect your experience. Always review AI-generated content yourself before relying on it or sending it to an employer. A high or low match score is a guide, not a guarantee of your chances.

Your account

You must be 18 or over to use Gradovio.
You're responsible for keeping your login details secure.
One account per person. Please give accurate information - the quality of match scores and generated content depends on it.
Don't use Gradovio to upload content that isn't yours, or to misuse the AI features (for example, generating content unrelated to your own job search).

Deleting your account

You can delete your account at any time from your Profile page. The account closes immediately and your data is permanently erased 30 days later — a window that exists so a deletion made by mistake can be undone. Email us within those 30 days to restore it, or to have it erased sooner. We may also suspend or terminate accounts that misuse the service.

Ownership

You own your CV and the content you upload. We own the Gradovio name, design, and underlying code. Anything we generate for you (cover letters, game plans, etc.) is yours to use for your own job search.

No warranty

Gradovio is provided "as is". We do our best to keep it running accurately, but we don't guarantee it will be uninterrupted, error-free, or that using it will result in a job offer. To the extent permitted by law, we aren't liable for losses arising from your use of the site, including decisions made based on AI-generated content or third-party job listings.

Changes

We may update these terms or the service itself as Gradovio develops. If we make significant changes, we'll update the date at the top of this page.

Governing law

These terms are governed by the law of England and Wales.

Contact us

Questions about these terms? Email support@gradovio.com.