Apprentice Medical Receptionist/Administrator

>Job summary We are looking for an apprentice receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team - made up of two GP partners, a salaried GP, the nursing team comprising of 2 practice nurses, HCA and GPA and Administerial Staff. We are a medical training practice and you will also work alongside various grades of Registrars, FY2 Doctors and medical students. Alongside working in practice you will complete a business administration level 3 apprenticeship programme, that is online. You are allocated 1 day per week for study this includes the online learning elements and self study that is required for the course. Main duties of the job To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Calling for patients for review who have a chronic disease Take responsibility for own development, learning and performance About us Kings Medical Practice is a small, friendly practice with a list size of approx. 6.700 patients, based in North Ormesby in Middlesbrough About us CQC rating - Good 2 GP partners 1 Salaried GP 2 Practice Nurses 1 HCA 1 GPA Teaching and Training practice for medical students through to GP registrars Full complement of reception and administrative team members Details Date posted 20 October 2026 Pay scheme Other Salary Depending on experience Apprentice wage Contract Permanent Working pattern Part-time Reference number A3655-26-0004 Job locations 3 Trinity Mews North Ormesby Middlesbrough Cleveland TS3 6AL United Kingdom Job description Job responsibilities To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Producing reports for patinets who require chronic disease monitoring and calling them in for review Any other duties that within capabilities as delegated by practice manager or GP Job description Job responsibilities To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Producing reports for patinets who require chronic disease monitoring and calling them in for review Any other duties that within capabilities as delegated by practice manager or GP <h2 class="nhsuk-heading-l"