Complex Injury Paralegal

Keoghs LLP | Complex Injury Team Full-time | 35 hours per week | Monday–Friday Are you looking to develop your career in complex and high-value personal injury work? Keoghs is looking for a dedicated Complex Injury Paralegal to join our successful and growing Complex Injury Team in London. This is an exciting opportunity to gain hands-on experience assisting with a varied caseload of Employer's Liability and Public Liability (EL/PL) claims, ranging from lower-value matters through to complex, high-value cases worth millions of pounds. If you’re currently working in a personal injury paralegal or support role and want to advance your career in complex injury litigation, we’d love to hear from you. Working closely with the Lead Lawyer and wider Complex Injury Team, you’ll support the progression of EL/PL personal injury matters from instruction through to resolution. Duties will include: File & Case Support Preparing, filing, serving, and diarising basic court documents and hearing dates Liaising with experts, counsel, insureds, and witnesses Coordinating conferences, hearings, joint settlement meetings, and expert appointments Managing CRU registrations, updates, and settlement notifications Reviewing medical records, photographic evidence, and surveillance footage Drafting summaries, mandates, and applications for records and police reports Redacting documents to maintain privilege and GDPR compliance Taking and fielding calls from all parties involved in the claims As Your Skills Develop With experience and supervision, you’ll progress to tasks including: Preparing instructions to counsel Drafting witness statements and liaising with witnesses Preparing and reviewing disclosure Attending client meetings and preparing notes Drafting updates to clients and more complex court documentation Essential Skills & Experience Previous experience in a similar role i.e. previous paralegal, low value file handling Minimum of 5 GCSEs (grade 5/C or above) Demonstrable interest in law (e.g. LPC, CILEX, or experience in a legal environment) Experience of the litigation process—ideally in personal injury Strong communication and telephone skills Confident, organised, and able to manage competing priorities High attention to detail—especially when tasks are repetitive Good IT, literacy, and administrative skills A proactive team player with the flexibility to support the needs of the team Ability to work in line with the SRA Code of Conduct Soft Skills Team Commitment – Values collaboration and others’ perspectives Resilience – Calm under pressure Growth Mindset – Keen to develop and improve Adaptability – Embraces change positively Client-Focused Thinking – Adds value through service quality Commercial Awareness – Understands broader business implications